HOW MUCH DOES SHIPPING COST?
We provide free shipping on orders above $400
WHAT COURIER DO YOU USE ?
We ship via UPS for all international orders and DHL for UK orders. We offer free worldwide shipping with UPS Express Saver®, usually delivers in 4-6 business days.
WHERE DO YOU SHIP?
We ship to any international destination. We don't ship to P.O. boxes (either international or domestic).
WHO IS RESPONSIBLE FOR RETURNING MY DUTIES AND TAXES?
Naimah Jewelry is not responsible for returning duties and taxes. To receive a refund for your duties and taxes paid on a returned order, you will need to go through your local customs office as this fee is paid to the country of import.
HOW LONG DO INTERNATIONAL ORDERS TAKE TO ARRIVE?
In-stock orders ship within two business days and usually delivers in 4-6 days.
Out-of-stock, pre-order and custom pieces are made-to-order and ship within 10 business days.
As soon as your order ships, we'll send you an email containing tracking information so you can keep a watchful eye on it as it makes its way to you. It can take up to 48 hours for your courier to generate tracking information on their website, so don't panic if it doesn't show up right away.
WHERE DOES MY ORDER SHIP FROM?
All Naimah Jewelry items are shipped from Istanbul.